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Email Default Value vs Auto-Complete

Publication date: August 20, 2018

Is there anyway to pre-populate the Email field with a default value or one of the Auto-Complete entries?

Thank you!

Activation Link?

Publication date: August 8, 2018

At the top of my window it reads “Please, activate your account. Go to your inbox and find MTH activation email with activation link.
Re-send activation link .” I have tried 3 or 4 times and never received an activation email. Can you please let me know what I have to do.

Thank you,

Need support

Publication date: August 20, 2018

Hello Team,
Hope this finds you well. i apologise for not paying in time. However, i was trying to develop an online database for my company so that they can buy the idea. Its so unfortunate that my account was closed in the due process.
In this regards i was requested by my boss to inquire from you on the following issues:
1. How safe is the data on the Application i develop, in other words they need to know about the security of the data i will be posting on my application?,
2. can i send an sms reminder with a customised message to someone’s phone?
3. can this application be hosted on mobile phone to use it so. In other words to make it user friendly?
4. who to pay, when and how.
5.Can i get a hundeler/ helper/ support person whom i can contact directly incase of anything like seeking for assistance and guidance.
Lastly, i kindly request you unlock my Applications for only three weeks so that i can present to my bosses for review and approvals. That’s is my humble request.
hope to hear from you soon from my personal mail.
warmest regards

e-mail notification problem 2

Publication date: August 9, 2018

Hi Igor,

I am using some reports, I allow data to be changed with a table widget.
the table widget redirects to form widget.
in the form widget I have e-mail field.

I would like the person changing the data, and leaving his e-mail address, to receive a notification of his changes.

I can’t find how.

only the normal notification is working. see attachment.

thanks in advance


Email notification problem 1

Publication date: August 10, 2018

Dear Igor,

I have a problem with e-mail notifications, based on e-mail field.
when the system sends mails to the general people to be informed about data entry, the content of the e-mail notification is showing the content which I expect.
When the system sends mails to the e-mail address in het e-mail field, the content is gone.

see attached examples

I can’t see where the problem lies.

Thanks for your help.


Pricing Database Solution

Publication date: August 10, 2018

I need an email to discuss my project with.

Email reminders

Publication date: August 10, 2018

When setting up email reminders, do you have to click “Run Now” in order for the reminder to work? Do you have to click that button daily if you want it to continuously work? For example, I have a Task form that I will use to store items due and I am setting up an email reminder rule to send me an email every time a new task is scheduled to be due. I am hoping I can just set up one email reminder rule. Please confirm.

Thank you!

Email newsletters

Publication date: August 10, 2018

Is there a way to link sent emails to records? For example, if I have a Contact form with an email address and send a newsletter to 50 of my contacts, is there a way to see all sent newsletter history in each Contact’s record?


Haven't received a confirmation email

Publication date: August 10, 2018


I signed up for a trial account yesterday but haven’t received a confirmation email yet. I have attempted to resend it multiple times, checked my SPAM folder, checked my server directly, and don’t see it anywhere. Oddly, I did receive an MTH email a moment ago when I cloned a project so I know I entered my correct email address when I signed up and that your emails can get through to me. But apparently not the confirmation email. Can you help?

The email I used to sign up is blair@blairwarren.com


Blair Warren

change email address

Publication date: August 13, 2018


I have changed my email address, but keep getting notifications to my old email address. How do I fix this?

No activation link sent

Publication date: August 13, 2018

I have tried to request an activation link 4 times and nothing arrives. spam has been checked and no blockages.

uploaded files

Publication date: April 30, 2019

allow my websusers to upload files in a form widget.
the uploaded files come automatically as attachment in the email notifications.

however when changes or updates are done, these attachments are not sent with the email notifcation.

is there a way to activate this please?

Kind regards


No activation link received

Publication date: August 13, 2018

Hi, I have tried multiple times to get an activation link and nothing has appeared in my inbox, junk e-mail or spam folders. What do I do now? Login email address is. Thank you.

Confirmation email

Publication date: August 13, 2018

Am I correct that there is currently no way to send an email confirmation to a Team Member using the team member’s login credentials rather than the Email field?

Auto-complete and email

Publication date: August 14, 2018

Using auto-complete with an email field shows an error (Email not valid! when an autocomplete selection is chosen. If the same address is typed in the error doesn’t show.

Send confirmation email to form submitter not working

Publication date: April 30, 2019

I can’t see why the confirmation to form submitter is not working. I set everything up as per Help Instructions, but not email is generated.

Your Email
Form Submitted

For your records:
|Your Email| |Date Added| |Company| |How did you open the door?| |Contact Name and Role| |Initial Assessment| |Chance of Winning| |Date Updated| |Status| 

Filled out as required

export excel sends no excel file

Publication date: August 14, 2018

Hi Igor

hopefully last question on this project.
The export is not working correctly. I can’t get an excel file back.
see example

Old Values in Email notifications

Publication date: August 14, 2018

Is there any way to keep MTH from reporting the Old Values when a form is updated. HR does only needs to see the New values for their calendars and it slows down the process of updating.

Records updated email

Publication date: August 15, 2018

Dear MTH team,

Yesterday we made a change to the format of the subject line for the email notification on record create. This change worked great but when records are updated the email that is sent is still sending with the old format. I believe this is due to only the subject line being changed and the standard email sent on updates does not use the same format. Is there a way for us to customize the email subject for records that are updated?

export to excel from table widget

Publication date: August 15, 2018

How and where do I define e-mail address to which exports are sent? (per report if possible)

Streamlining Design Requests

Publication date: August 15, 2018

Hi My Task Helper,

I am looking for a system to streamline design requests to our marketing department. Currently we are using Box, Basecamp and Email for archiving assets, project management and client requests. We are finding this inefficient and need a system to help.

Is this something My Task Helper can do?



Random ID #

Publication date: August 15, 2018

I need to figure out how to create a random ID # with a 2-letter pre-fix for each member.

I’m going to create registration forms and will have to have these unique member ID #’s to generate and
send an automated email to the registered new member with the new number.

FTP time

Publication date: August 15, 2018

What time are scheduled tasks run? Looking at my projects, I can choose a day to have my data emailed to me or FTP’d to a server of my choice, but I’d like to know what time those tasks are run to better choose what day to schedule my tasks.

Email Notifications

Publication date: August 15, 2018

I have tried a form with some big uploads. It arrived in the database but didn’t send the email notification through as the test files were too big. Is there a way of the system sending a notification email regardless of attachments. What i mean is that it tells us a form has been completed but the files were too large. This would at least notify us that we need to login and download them.
I hope that makes some sense.

email table

Publication date: August 15, 2018

Hi there. the email that is sent after a form is completed is missing info from 1 of the field. See below

Modules being submitted |4. Which Module are you submitting? |

I cant work this out, can someone help me please.
Thank you

Email Notification and Attachments

Publication date: August 15, 2018

I set up Email Notification exactly the same for FORM SUBMITTED and SEND CONFIRMATION EMAIL TO FORM SUBMITTER.

The FORM SUBMITTED submits exactly as intended — the attachment is included in the email

SEND CONFIRMATION EMAIL TO FORM SUBMITTER includes an invalid link and clicking the link returns this message - "The previous page is sending you to an invalid url (http:///images/data/byW6PGW7zgqyddUCoDW6Wz/aPW41kiSjbcO_cGgTlWOum/Jordan-Unit3.pdf). If you do not want to visit that page, you can return to the previous page."

Is this intended or a glitch?

Sending copy of filled out form to user

Publication date: April 30, 2019

Is there anyway to send the completed form to the user that filled it out if they are not on the distribution list?


Publication date: August 16, 2018

I have created a form with a mail-field ‘project responsable’. When editing the form I want to warn somebody through mail when the form is completed. In order to do this I have created an action in which I define: when field … is ‘ok’, then send a mail to field ‘project responsable’. After filling in the mail-adress and status = ok I don’t receive a mail.

* can I check if there was sent a mail ?
* what am I doing wrong ?
* the adressed person is a customer. Does each customer need to be a member of MTH in order to let this work ?




Publication date: August 16, 2018

I have created a form in which a representative has to fill in a field. This document will be mailed to the manager who will evaluate the application/request. If he decides to give it a ‘go’ by filling in/submitting a second field, the third person will be informed by mail. This person will complete the form with necessary data. In my example I have created three forms ( representative, manager and administration).

What people may see in the form:
representative ==> field 1
manager ==> field 1 and 2
administration ==> field 1 and 2 and 3

First I have created a form “administration” in which the three fields are available.
Secondly I have made a clone of form administration (name = “manager”), removed field 3. The data are submitted to form “administration”.
Finally I have made a clone of form manager (name=“representative”) and have removed field 2. The data are submitted to form “manager”.

I don’t know if this setup is allowed or is ok for use. It doesn’t work since it is not submitting data tot the main table (“administration”).

I find it strange that after setup I loose the possibility in the second table “manager” on advanced settings, it doesn’t react anymore.

Can I receive some help please?



Form Field in Email Heading

Publication date: August 16, 2018

I would like to be able to take a field from a record and stick it in the heading of the email that is sent when the record is created. This works in the body.

EDIT: Also, is it possible to place a link back to the new record?

Email Form to Third Party

Publication date: April 30, 2019

I am making an order type form with an order detail subform. It would be helpful to be able to email the order to the supplier rather than email it to myself. Is there a way to do this.

email tasks

Publication date: August 16, 2018

I want to offer create email tasks.
How email task will be work:
1) You create new email template
2) You create new email task and choose your email template
3) You are setting the conditions under which this message will be sent (For example: send a letter three weeks after buying)
4) Emails will be sent automatically, after the condition is satisfied

Email notification

Publication date: August 16, 2018

Is it possible to send an email notification that doesn’t include any data, it simply notifies the recipient that there has been a submission?

PDF Export - No "Table" View + Missig Field

Publication date: August 16, 2018

I noticed that when using the PDF Export, that if I specify “Table” View, instead of “Individual” View, then, it doesn’t send any email at all, as it does if I just specify “Individual” instead.

Also, with “Individual”, many of the records shown do NOT include the first field “Last Name”.

Export to PDF does NOT get emailed

Publication date: August 16, 2018

I’d love to use the new “export to PDF” feature, but, after trying it (selecting 8 1/2 by 11; landscape), though a message was displayed that it was supposed to be emailed to me, it was never received (not in Spam either).

Added User - Deleted - Want "Invite"

Publication date: August 16, 2018

After I have already invited a User, then, deleted that User, searching for that User again results in an “Add”. Since the email that is sent by doing an “Add” does NOT include the ID & Password, this is NEVER useful (only confusing to the recipient).

So, I need to be able to invite someone, delete then, and re-invite them.

Sometimes, either the recipient deleted this email by mistake, or, it becomes part of their SPAM; so, they ask me to re-send the invitation, but, the system doesn’t have this feature; so, I have to delete them and try to re-invite them (NOT via an “Add” as it’s not useful to them).

Conditional Logic for Non-Attendance

Publication date: August 17, 2018

Say we are due to go to a site every day of the week.

If we don’t record an entry in the day for that site. Can we generate an email as an exception to normal? Or a report? Or…?

e-mail notifications

Publication date: August 17, 2018


I have set e-mail notifications when data are entered, or data are updated.
It only works to all mail addresses chosen, when new data is entered through form widget.
when going through table widget, and updating data, e-mail adresses are not all used.

Import status emails: receive email when database updated

Publication date: August 17, 2018

Currently you have a feature that will send an email when a single record us updated. Could you add a feature that will send a simple email that states that the entire database has been updated? I update my database daily with a .csv file that updates records based on key data fields. Sometimes the records are updated but sometimes they are not. I would like to receive and email to let me know that the new .csv file has been uploaded – even if there are not changes. I have an automated desktop bot that uploads this file and I need to know that it actually ran in case it runs when I am not present.


Publication date: August 17, 2018

Can you add to email fields in form or db settings some rules or an regular expressions that will forbid to enter “;”, “.” and other specific symbols except symbol “,” that use to separate.

check for email when "Allow End User Edits" enabled

Publication date: August 20, 2018

Please, add check that form has email field when user tries to turn on feature “Allow End User Edits” and leaving in setting “Select email field” only list of fields with email validation to choose.

Reminder Emails

Publication date: August 20, 2018

I was having a look at:


Thought this would be the answer to my scheduling issue…except I cant email to a form email address. I dont want to send the reminder to one email address, I want to send the reminder to the remindee’s email.

Form "Stacking" In E-Mail

Publication date: August 20, 2018

I’ve run into a problem with my Forms “stacking” on top of one another. This happens when multiple forms are filled out in a single day (Same form). This seems to only happen in Google mail. I realize that the forms are stacking because the Subject line is the same for each form filled out. An easy fix is a time stamp. If each form was time stamped they would have different subject lines and not stack anymore. If anyone has any suggestions on what I can do in the mean time, I am open for suggestions. Thank you, and have a pleasant day.

PDF Reports

Publication date: August 20, 2018

I have four requests about the PDF reports.

1. Can the settings be adjusted and retained so that there is default I set, either for myself or even better for a project? Currently I get 11 point font and a huge paper size, so each time I have to chage the font and the paper size and orientation.

2. Could it be possible to send the PDF to a client rather than to me, or to both?

3. Can the PDF be sent as an attachment that is the PDF file itself not is a zip inside a folder. PDFs are not large and the zip creates additional steps. Could this be an option setting?

4. Could the PDF be customized like a the Email Newsletter, so I could specfic a standard heading and explanation to go along with the records.

Newsletter Email

Publication date: August 20, 2018

Presently only fields with email validation will workwith Newsletter Email. I use the email address as the unique identifier field to relate to Forms. In the second form it comes up as a “Select person” field which cannot be validated as email address even though it is an email address.

Can the Newsletter Email allow any field with emails to work with newsletter.

Email notification

Publication date: August 20, 2018

Is it possible to send an email notification of a form addition to the database without including the data in the email?

E-mail Reminders

Publication date: August 20, 2018

You already have very exciting feature of e-mail notification on new record. Here is another suggestion.

It would be absolutely wonderful if the system could send e-mail notification (text to be configured by administrator) based on value of a certain field.

Example: If value of filed “renewal date” equals OR less than current date, send e-mail to specified e-mail with specified text.

Having an option to specify 2-3 different notification options with different condition and notification text would empower the database and bring immeasurable value to those working with clients and renewals.
Any company would make use of it for sure as we all need to make sure to charge clients in time :)))

Export as Excel

Publication date: August 20, 2018

I think it would be an excellent addition if we had the option to export to Excel via download rather than email. I just discovered that you have download capability built into the Team member export (so it may not be a complicated addition) — and it would be a most useful addition for my clients.

Thank you,


Email notifications about updated records to form submitter

Publication date: August 20, 2018

Is there a way to have MyTaskHelper send an email to the original Submitter each time the record is updated? I would like to send an automatic email when the administrator of the application updates the original submission.

Automatic Backup

Publication date: August 20, 2018

Is there a way to make a project automatically back up and email to my account on a daily basis?

Team module improvements

Publication date: August 20, 2018

We have to improve Team members invitation process.

We need to change invitation email body, to include instructions how to login.

field inputs in a auto response email

Publication date: August 20, 2018

Hello it would be great if there would be the possibility to have automatically placed field inputs by the user in an auto response email?
Dear customer thanks for registering your: …….. lens for your …. camera with serial number …..

other programs do have this option, like campaign monitor)

would be great
rob van keulen
Transcontinenta bv

Messages via SMS

Publication date: August 20, 2018

Besides the current ability to send messages to an Email ID, add the option to also send messages to a cell phone via SMS.

Reference number and automated emails

Publication date: August 20, 2018

Just to start of I want to say I love your site.

Its absolutely amazing and simple to use very helpful.

Wanting to do a couple of things and was wondering if they are currently possible.

We are running a software support site and we want users to log there problems so we can aid them.
Now this is easily achieved thanks to you.

However I want to add to this and I don’t know if its possible.

What I want is a ticket system where each time something is submitted a number is generated for the user.

This is so that they can come back with a reference number.

Another thing I want to do is send an automated email once the form is submitted.

So if a users submits a form an email will be sent to them not me saying ‘thank you xyz’.

Are these to things possible?
Basically I’m trying to set up a ticket help system.


Publication date: April 30, 2019


My name is Matt Power with Document Control at Reinicke Athens Inc.

We recently made changes to a few forms and cloned them to separate our two companies. The form changes aren’t showing up in either form once summited as well as the email chain changes. Basically when I change the Emails in all columns It still sends to the people it was set to originally(when form was first created). The forms giving Issue are listed below

Under HR Forms:

FAB Employment Separation Notification

RAI Employment Separation Notification

FAB New Hire Notification

RAI New Hire Notification

RAI Vacation Request Form

FAB Vacation Request Form

Under Technology:

New Hire Technology Request <- Only problem is a deleted field still shows up.

Thank you,

Form Question

Publication date: February 13, 2019

Can I have a form sent and when the person receives the form can update via the email or redirect to update the status?
I am creating a engineering request form and want to send a request to the engineer. If the job is completed I would like for them to update the status. How can I go about this?