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Activation Link?

Publication date: August 8, 2018

At the top of my window it reads “Please, activate your account. Go to your inbox and find MTH activation email with activation link.
Re-send activation link .” I have tried 3 or 4 times and never received an activation email. Can you please let me know what I have to do.

Thank you,

Account suspended?!

Publication date: August 8, 2018

To Whom It May Concern,

I do not understand why my account has been suspended because, as far as I am aware, I am still using the most basic features which come free and have not exceeded any allowance which should push me to a paid subscription.

Please confirm ASAP as this affects my professional work.


Ms Rowan Thorn

Account locked

Publication date: April 30, 2019

Good day.
My account is locked up and the message states it is suspended for non payment….I signed up for the “free” account so I am not certain how non-payment is an issue :)


Thank you
Gerald Crawford

My account is blocked

Publication date: August 10, 2018

Hello, my account was blocked cuz I dont pay, but I want to stay on free plan.

How can we fix that?


Account locked out again on free account

Publication date: August 10, 2018

Why does this keep happening?

Free database?

Publication date: April 30, 2019

I thought that this was a free product but now I am locked out for non-payment. Please help. Thank you.

Suspend Account

Publication date: August 10, 2018

Friends surprised me by canceling my account. It had many files and was only used for personal use. I would like to know if I could pay to unblock and if you could give me a free plan so I can use it
I like too much of my task helper, constant use but the monthly payment costs me a lot for my domestic use. Think about helping me. Thank you.
At no time did I disobey the free plan so I urge the return of my plan even by paying an unlock

Hello I saw in another faq Mr. Jose Almanso that you unlocked for the account person to adapt to the free plan. I hope you guys do the same to me by saying what I’ve gone through.

Haven't received a confirmation email

Publication date: August 10, 2018


I signed up for a trial account yesterday but haven’t received a confirmation email yet. I have attempted to resend it multiple times, checked my SPAM folder, checked my server directly, and don’t see it anywhere. Oddly, I did receive an MTH email a moment ago when I cloned a project so I know I entered my correct email address when I signed up and that your emails can get through to me. But apparently not the confirmation email. Can you help?

The email I used to sign up is blair@blairwarren.com


Blair Warren

Suspended Account

Publication date: August 10, 2018

you have suspended my account because of non payment.
but you have ine free account type, and what i created applies in that means.
why did you suspended me, and why i can not change anything?

Why has my account been suspended?

Publication date: August 13, 2018

I was under the impression I was on a free account until I reached a certain level of usage then I would upgrade as needed. What’s going on guys?


Publication date: August 13, 2018

How do I Unsubscribe

table widget

Publication date: August 13, 2018

is there a way to allow filtering on 2 topics in a report widget.
example in my pipeline database.
2 customer names, or a customer name and an account manager’s name?
now I can only filter or sort.

Account upgrade

Publication date: August 13, 2018

Hi Igor,

I’m planning to upgrade my account after trial period is over. I have noticed a link at the bottom of the pricing page (attached) to remove all MTH links.

My question is, if I purchase that, which account upgrade am I getting? Is it the Standard / Pro / Enterprise? Or will this just remove the MTH link & re-direction page on my free account?


I could not login to my profile to pay.

Publication date: August 13, 2018

What is going on, i can’t login to my profile to subscribe to my plan for my database and all my clients and members information i have already upload in it. Is that how your company does? I am loosing confidence in your company for just this singular act. Please i need my profile in the next 30mins. now my clients are on me with seriously pressure.

account deactivation

Publication date: August 14, 2018

why was my account de_activated, i thought its a fifteen day trial program

Sharing projects between accounts

Publication date: April 30, 2019

If all goes well tomorrow, is there any easy way to share projects from my account to my client’s new account?

How to undo account suspension?

Publication date: August 14, 2018

After the trial my account was just suspended, but I am interested in the free plan. I signed up for the free account initially. However there is no option that I can see, where I can select the free plan for my account. How do I do this so that the suspension of my account can be lifted, and so that I can continue using the free plan?

How to cancel account?

Publication date: August 14, 2018

You can delete your account in Account menu. See link at the top right.


Publication date: April 30, 2019

Hi, my name is Bobby and I am trying out My Task Helper and I have a question about the Free account. is the free account always free or is it only free for the 15 day trial then it becomes inactive?

Dutch translation in exchange for enterprise account?

Publication date: August 15, 2018

Wow! I’m impressed with Igor’s programming!
I have tested many many online databases and this one is the most intuitive one for me with most of the functions I need.
Having developed web based aps myself, I would like to propose an exchange:
a Dutch translation of your interface in exchange for an enterprise account.
I may even do some marketing for you in Belgium and the Netherlands…
Other credentials: I’m a teacher Dutch AND English.

What do you say?

All the best, and keep up the good work!

Garsett Larosse

I am volunteering with a not for profit

Publication date: August 15, 2018


I didn’t realize this was a paid account and I’d like to cancel my account because I am volunteering with a not for profit dog rescue and we don’t have the resources to pay for any database.

Thank you.


Accounts Payable

Publication date: August 15, 2018

I was assigned by my company to Accounts Payable as a supervisor, although this is something new for me. I was wondering if there is a template already made for Accounts Payable or is this something that can be created and if so, how is that done?



My Account Suspended

Publication date: August 15, 2018

Hi Kari,
I had been trying out MyTaskHelper for past few weeks (my id is tbejoyp2010@gmail.com). I received email from your side mentioning that my account has been suspended due to non-payment.
I would be much happy to subscribe to your service, but before paying and complete adoption i would like to get it running for some time and i would like to switch to free version now. As time progress and I get more comfortable with your software i plan to move to paid version. SO kindly activate your free version for my id.
Thanking You
With Regards

Extend trial or switch to Free account

Publication date: April 30, 2019


I am testing some systems at the moment.
I do this in my free time. Your system seems quite promising, but I haven’t decided yet.

Can you set me on the “free “ account? I can’t click on it, but I can’t see where I exceeded.

Or worst case, can you extend the trial for a week? I am on business travel from noon today.



The software as I use it is freeware?

Publication date: April 30, 2019

I understood the software as I use it is freeware?



Publication date: August 15, 2018



MTH ads

Publication date: August 15, 2018

After form submission MTH ads appear. Will it disappear on paid account?

How to pay in QuintaDB

Publication date: April 10, 2019

You can purchase any QuintaDB account on your Account – Payment and Statistic page.

Account in QuintaDB

Publication date: April 1, 2019

To start creating forms and databases in QuintaDB you need to register an account. It’s very easy. Enter your login, password, email (wait for activation link).

You can see your account details at any time on the Account page.

On this page you can see your account usage statistic, payment and plugins tab.

If you need to delete your account just click on Delete my account button.

Excel file doesn't contain relationship columns

Publication date: August 16, 2018

I found that when using the Excel export feature in an embedded iframe coded webpage, the created file does not contain the relationship columns.

If you export the same form by logging into MTH account, it will actually export a proper file with all the columns in place.

If you need extra information let me know and I’ll be glad to provide it.

Thanks in advance!

account not valid

Publication date: August 16, 2018

hi there i’ve payed to renew my account but its not valid until now can i know why ?

Form Share Links

Publication date: August 17, 2018

Be able to create form share links — so form templates can be shared with others who have a paid MTH account.

Sorry about the post to FAQs.

Providing users info based my account

Publication date: August 20, 2018

Is that possible that your system will work opposite? – i.e. providing the users information based on database located in my account on your sever.

New Records

Publication date: February 13, 2019

When pressing new record button – user is given plain white page and No form?

However when I login as account admin it works?

Had similar problem before with search facility that you quickly fixed.

Many thanks

User Login Logs

Publication date: April 30, 2019


is there a way we can check who logged in and when, maybe an activity log I can view?