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Publication date: August 8, 2018


We have the Free account but I am locked out of my records because of non-payment. Can you help clarify?


Account suspended?!

Publication date: August 8, 2018

To Whom It May Concern,

I do not understand why my account has been suspended because, as far as I am aware, I am still using the most basic features which come free and have not exceeded any allowance which should push me to a paid subscription.

Please confirm ASAP as this affects my professional work.


Ms Rowan Thorn

Account locked

Publication date: April 30, 2019

Good day.
My account is locked up and the message states it is suspended for non payment….I signed up for the “free” account so I am not certain how non-payment is an issue :)


Thank you
Gerald Crawford

My account is blocked

Publication date: August 10, 2018

Hello, my account was blocked cuz I dont pay, but I want to stay on free plan.

How can we fix that?


Account locked out again on free account

Publication date: August 10, 2018

Why does this keep happening?

Free database?

Publication date: April 30, 2019

I thought that this was a free product but now I am locked out for non-payment. Please help. Thank you.

Suspend Account

Publication date: August 10, 2018

Friends surprised me by canceling my account. It had many files and was only used for personal use. I would like to know if I could pay to unblock and if you could give me a free plan so I can use it
I like too much of my task helper, constant use but the monthly payment costs me a lot for my domestic use. Think about helping me. Thank you.
At no time did I disobey the free plan so I urge the return of my plan even by paying an unlock

Hello I saw in another faq Mr. Jose Almanso that you unlocked for the account person to adapt to the free plan. I hope you guys do the same to me by saying what I’ve gone through.

Suspended Account

Publication date: August 10, 2018

you have suspended my account because of non payment.
but you have ine free account type, and what i created applies in that means.
why did you suspended me, and why i can not change anything?

Why has my account been suspended?

Publication date: August 13, 2018

I was under the impression I was on a free account until I reached a certain level of usage then I would upgrade as needed. What’s going on guys?

I could not login to my profile to pay.

Publication date: August 13, 2018

What is going on, i can’t login to my profile to subscribe to my plan for my database and all my clients and members information i have already upload in it. Is that how your company does? I am loosing confidence in your company for just this singular act. Please i need my profile in the next 30mins. now my clients are on me with seriously pressure.

How to undo account suspension?

Publication date: August 14, 2018

After the trial my account was just suspended, but I am interested in the free plan. I signed up for the free account initially. However there is no option that I can see, where I can select the free plan for my account. How do I do this so that the suspension of my account can be lifted, and so that I can continue using the free plan?

My Account Suspended

Publication date: August 15, 2018

Hi Kari,
I had been trying out MyTaskHelper for past few weeks (my id is tbejoyp2010@gmail.com). I received email from your side mentioning that my account has been suspended due to non-payment.
I would be much happy to subscribe to your service, but before paying and complete adoption i would like to get it running for some time and i would like to switch to free version now. As time progress and I get more comfortable with your software i plan to move to paid version. SO kindly activate your free version for my id.
Thanking You
With Regards