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           FAQ           

Frequently asked questions

What is Quintadb?

QuintaDB is an online database, CRM and web-forms builder. It means that you can make not only web-form using our Form builder, but also build real relationship online databases. Applying an easy-to-use drag and drop interface you can create, customize and integrate both web forms and databases into your web pages. All data will be saved on our secure RackSpace Cloud servers. And using Quintadb's web interface you'll manage and analyze your data. There are built-in export functions in PDF and Excel, Charts and Google Maps tools and many more!.

Any examples of what I can do with Quintadb?

Please, take a look at the examples page. We've tried to list Live examples of how our users using Quintadb. Also, please, watch our Videos. Please, feel free to contact us if you can't find any example you need. I'm sure we can show or explain to you how to use Quintadb to implement your features.

Is QuintaDB for me?

Definitely check out our examples page to see some of the most popular forms created at QuintaDB along with descriptions of how to introduce them into your web site and workflow.

How do I place my feature request at the top of QuintaDB’s list?

Please, consider to donate if you wish your feature to be implemented as soon as possible

How to remove QuintaDB link?

It costs $79.00 and it's one time payment and works forever for all your forms and databases.

Is QuintaDB the tool I'm looking for?

Yes, most probably. Quintadb is a really great service for both personal and business use. It's affordable and easy-to-use. But it's a really very powerful online relational database creator.

Please, watch our videos, start trial account or contact us directly. This is the best way to answer this question.

Is QuintaDB secure?

Yes, completely. We use a SSL encryption by default for all accounts. We store information at RackSpace cloud - it's the best cloud hosting provider in the world. We make backups daily. Also you can backup your data yourself applying user based backup options.

Are there any long term contracts?

No, after creating an account, you can delete your data and leave QuintaDB application. No questions are asked.

How long does QuintaDB store my data?

Quintadb will hold your data as long as you have your account at Quintadb. You can delete your data completely at any time. If you delete your account, everything will be deleted too. Please, make sure to use user based backups before deleting anything. In this way you'll be able to restore your information very fast

Can I share my web forms and databases online?

Yes. Using our Customize & Integrate menu you'll be able to create your own web-forms style and integrate both form and database into any web page or blog.

Is it possible to embed Quintadb forms and databases to my blog or web page?

Yes, this is one of the main reasons we created this software. We give you a great tool to build forms and databases. And you should be able to show it to your web users. So just copy and paste iframe code of your DB or form and no one will even know that it has been built with Quintadb. It will look like it's your own module.

Can I somehow get my data back from Quintadb?

Yes, there is both Excel and PDF export functions. Also an export all Files button can be found on Records menu.

Search is disabled because cookies are disabled (instructions taken from Google help)

If you see a message that your browser's cookie functionality is turned off, it's possible that you don't have cookies enabled in your browser.

If you've already checked that your cookies are enabled and you still see an error message that your browser's cookie functionality is turned off, try opening a new window in your browser. Sometimes using tabs in a single browser instance can cause your cookies to stick.

Will anyone be able to see my data?

Yes, if you wish. Your data can only be accessed by registered users in your application, unless you actively choose to make it public. The administrator of each application (i.e., you) controls registration of new users and what sort of access every user has.

What about data transmitted over the Internet? Is it safe?

If you are concerned about sensitive data falling into the wrong hands, you should use the secure encryption. This encryption ensures that data cannot be usefully intercepted in transit.

How safe is your server?

Our servers are located in a secure environment. Standard encryption and security technologies are employed to prevent interference or access from outside intruders.

Only employees of quintadb.com can access our servers, and they only have access to your data when you expressly request for some help or in the course of identifying and resolving problems with the quintadb.com service.

All data that resides on our servers is archived regularly in the event of any malfunction that causes data loss.

What happens to my data if I stop using quintadb.com?

You can export all of your data in several different formats if you wish to move it somewhere else. After you cancel your account we will remove all of your data from our servers and from the archives. Although there may be some delay before this takes effect, please do not cancel your account unless you are prepared to lose your data immediately.

My company has a policy which does not permit data to be hosted off-site. Can you help us?

We don’t offer an on-site version of quintadb.com, because we’re focused on providing the best hosted service we can. If your company has concerns about keeping data on our servers, please contact us to see if we can come up with a creative solution.

Is there a boxed version (standalone software) of QuintaDB?

No. Cloud version only, on QuintaDB.com

How long has QuintaDB been in service? OR How long has QuintaDB been running?

QuintaDB service was launched in 2008. And we have many ideas for its development. In addition, we are responsible for thousands customers around the world, each one them can count on the support.

I've reached my records/fields/rules/e-mail/api calls limits. What should I do?

You can upgrade your account to the next plan. Click on the "Upgrade" button on the Payment & Statistic page. The system will automatically add resources to your account.

Can I purchase additional records/e-mail/api calls without plan changing?

Avaliable only for Enterprise Express plan.

How to resize widgets on a Dashboard in the Portal?

Dashboard widgets are responsive by width. You can choose the Dashboard theme which will fit you more.

How can I help to service?

We would be very grateful if you could find a few minutes and leave your honest review about service on any of these sites:
getapp.com
capterra.com