CRM, also more recently called ‘customer management’, is a business approach that seeks to create, develop and enhance relationships with carefully targeted customers in order to improve customer value and corporate profitability and thereby maximize shareholder value.
HANDBOOK OF CRM: Achieving Excellence in Customer Management (Adrian Payne)
Customer Relationship Management is a strategy for managing an organisation's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
QuintaDB is an online service that is primarily focused on business management. Create a CRM-system for your business without the involvement of specialists.
Any business starts with customers, and any CRM-system with a database. Today, many users from many countries create databases using the QuintaDB service. Because it is very convenient and fast. The advantages of the service are high resiliency, unlimited amount of data, access to the database at any time from anywhere in the world.
Create a customer database with a complete history of relationships. Identify the most valuable clients, analyze the approach and attract new customers and partners.
Automate your business processes such as sales planning, workflow and many others. To achieve these goals, the following modules are available: Team, Charts, Calendars, Maps, Files.
A Customer Portal in QuintaDB is a great way for an company or organization to allow its customers or users to log into their dedicated internal web-system and access restricted data with different access level roles.
Clients can log into your dedicated web-portal, access modules (tables, reports, charts, maps or calendars) shared to them, add data, and most importantly, view and modify only those record which they submitted (if you are using ‘Access only own records’ option; otherwise, they will see all data).
See an example of the Customer Portal here.
Online business requires web forms that will attract customers and collect data. QuintaDB’s form builder is simple and user-friendly. The main innovation is a Drag and Drop method of fields placing on the form. Users can easily put several fields in a single line, or horizontally, vertically, as well as change the order of fields.. Using QuintaDB you can create any web form with different fields types and integrate it like widget on the website.
QuintaDB sets high standards for security. Protecting our users’ data privacy is extremely important to us. That is why QuintaDB complies with international regulation regarding privacy and security. Our cloud service uses Rackspace, an active participant in the Privacy Shield program, has significant privacy and security certifications and offers that are compatible with the General Data Protection Regulation (GDPR). QuintaDB also complies with the E.U. Data Protection laws regarding international data transfer mechanisms. All QuintaDB’s data is encrypted using a highly secure version of SSL/TLS with strong ciphers. We collect only the necessary information for the service operation (contact information, email address, ip). And also keep it until the user continues to use the service.
6 GB files
12 GB files
25 GB files
40 GB files
200 GB files
Unlimited: Form Fields limit
Unlimited team members
400,000 API calls
400,000 Email messages
Without QuintaDB link in widgets
Scheduled backups, exports and newsletters
Unlimited: Portal users
Unlimited: fields rules and formatting
Unlimited: action by condition
Unlimited: records export
Unlimited: number of maps, calendars, portals