Freight arrives broken and the argument begins: was it damaged at pickup or at delivery? The evidence is scattered across a driver's phone and the settlement turns into a negotiation. Capture condition at each handover, attached to the consignment, and there is nothing left to argue about.
Start for freeAlmost never because the facts are complicated — because assembling the evidence takes days. When pickup and delivery photos land on the consignment automatically, a decision takes minutes instead.
The driver captures condition on their phone and it attaches to the consignment with a timestamp.
The customer files through a form that links straight to the shipment. Nothing gets lost in an inbox.
Received, investigating, settled, closed. Everyone can see where a claim is sitting and for how long.
Group claims by route, driver and packaging type and the pattern stops being anecdotal.
A claim comes in and the consignment opens with its photos already attached. Liability is decided, the settlement is recorded, the status moves. When it closes the cause stays in the data instead of disappearing with the paperwork.
The same route or the same packaging showing up repeatedly surfaces as a list — which turns individual payouts into one fix.
Drivers see their own consignments, operations sees every claim, customers see only theirs.
No code. Put a capture form on the driver's phone and the evidence builds itself.
Start for free